Below are some highlighted terms and conditions that we believe are most important to communicate. Upon confirming a reservation you are bound to the full Reservation Agreement:

Guest Reservation Agreement

General Terms and Conditions

Cancellation Policy 1 and 2 Bedroom Properties:

• All bookings will receive a full refund if cancelled 14 days (2 weeks) prior to the arrival date.
• Bookings cancelled within 14 days of the arrival date, forfeit the full payment.

Cancellation Policy 3 Bedrooms and larger:

• All bookings will receive a full refund if cancelled more than 30 days (4 weeks) prior to the arrival date.
• Bookings cancelled within 30 days of the arrival date, forfeit the full payment.

Refunds and waiver of cancellation policies are at the discretion of management and the ability to re-let the property. In the event that your cancelled dates are rebooked, Nox will charge an 11.5% booking fee and the guests will receive a refund for the balance.

We advise all guests to take out cancellation insurance.

Arrival & Departure.

• Standard check-in time is 2pm on the day of arrival.
• Check-out time is before 10am on the day of departure.
• We will try to accommodate all other arrival and departure times. If you have any special requests, please contact the office to arrange this prior to the date of your arrival.
• To guarantee early arrivals or late departures, an additional fee of half a day's rental may be charged.